Refund policy

At Evidence First, we want you to love what you order. If there’s an issue, we’re here to help.

Returns

We accept returns for defective, damaged, or incorrect items.
To request a return, contact us within 14 days of delivery with your order number and a photo of the issue.

Refunds

Approved refunds are issued to your original payment method.
Please allow 3–7 business days for processing after approval.

Non-returnable items

Digital products
Items damaged by the customer
Items returned without contacting us first

Exchanges

If an item arrives damaged or incorrect, we will replace it at no cost to you.

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